Privacy Policy

By entering this website, the visitor consents to the terms of this policy. By submitting his/her Information to RAMA, the visitor will be treated as having given his/her permission for processing the same in a manner provided in this policy. At RAMA group, RAMA respects the privacy of individual/visitor and is committed to take reasonable precautions to protect information consisting of Personal information and `Sensitive Personal Data or Information’ (SPDI) (“Information”) of visitors of this RAMA website and comply with all legal, regulatory and/or contractual obligations related to privacy.  RAMA has adopted the “Privacy by Default” principles in its approach to data privacy i.e. privacy of data and information is upheld first by default. This policy covers the processing, storage and access to Information as required under lawful and/or contractual activities with RAMA or otherwise required in the normal course of business. It describes RAMA’s policies and procedures on the collection, usage and disclosure of Information provided/received by natural persons and meets the requirements established under:


This policy applies to all visitors of this RAMA ’s website.

Information covered by this policy

This policy applies to Information collected and processed by RAMA consisting of following: 2.1   Personal information is information related to a visitor, or a combination of pieces of information that could reasonably allow him to be identified. Personal information may consist of full name, personal contact numbers, residential address, email address, gender or date of birth. While information such as date of birth in isolation may not be enough to uniquely identify the visitor, a combination of full name and date of birth may be sufficient to do so. 2.2   Sensitive personal data or information (“SPDI”) is such personal information that is collected, received, stored, transmitted or processed by RAMA , consisting of

Please note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal information.


RAMA shall collect and use Information for legitimate business purposes in order:

Collection of information

Only minimum Information required to meet the purposes mentioned in this policy shall be collected from the visitor/s. Neither RAMA nor its representatives shall be responsible for the authenticity of such Information provided by the visitor/s. As normal business practice, RAMA may collect Information in order to enable the secure online authentication, interaction and transaction with natural persons. This may include the installation of cookies and the collection of other session data.

Access, correction of information and withdrawal of consent

Any modifications / corrections required to the Information can be carried out on the website. In the event the visitor is unable to do so due to lack of functionality in RAMA ’s website and / or the visitor wants to withdraw his / her consent to provide SPDI, he / she may contact the Grievanceofficer, the details whereof are provided in clause 8 of this policy.

Retention, processing and storage of information

RAMA shall retain Information for only as long as necessary to meet legal or regulatory requirements or for legitimate business purposes as mentioned in this policy. RAMA has implemented required security practices and standards in line with the global standards and have a comprehensive documented information security program and policy in place, which contains managerial, technical, operational and physical security control measures that commensurate with the information assets being protected with RAMA ’s nature of business. It is being reviewed periodically to keep pace with business, technology and regulatory changes.

Disclosure of information

7.1 RAMA shall not use or disclose Information for purposes other than as mentioned in this policy, except with the consent of visitor providing such Information or as required by law.  However, RAMA may be legally required to disclose the Information in the following cases:

7.2   Where necessary, RAMA may disclose Information to business partners or third parties during the normal course of business for the purposes mentioned in this policy.  In such cases, RAMA will only share Information related data when RAMA is assured that:

Feedback or concern

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